Velkin Support

The free release includes the Steel and Leather & Brass skins. There are no in-app purchases, subscriptions or ads, and no HealthKit or Apple Watch features. Other skins seen in beta builds are not part of the public launch.

No Velkin account is required.

Open Music sources › Files and choose the audio files you want to add. Imported personal audio plays offline.

Unsupported or copy-protected files may not import.

Apple Music playback is optional. It requires your own eligible Apple Music subscription, Music permission and an internet connection.

Change Velkin’s Music access in iPhone Settings.

You can select artwork from Photos or Files. Local artwork recovery reuses images you have already imported into Velkin. Velkin does not look up songs online or upload your music or artwork.

Velkin's volume follows your device's output level. Haptic feedback depends on your iPhone model and its system settings.

Deleting Velkin removes its local library, including imported files and playlists stored in the app. Keep your original files elsewhere. Deleting Velkin does not affect your Apple Music library.

Email pixelberry.studio@icloud.com and include:

• Your iPhone model
• Your iOS version
• The Velkin app version
• A short description of the issue

Never send passwords or account credentials.

See how support emails are handled in the Velkin Privacy Policy.